Key Information

  • The order’s total price of your product will be displayed on the checkout page.
  • We have no hidden charges.

Shipping rate and Delivery time:

  • Processing time: 1-3 working days (Monday to Friday)
  • Order cutoff time: 3:00 PM Pacific Standard Time (PST)

All products go through a ready process, so there is a processing time.

Shipping Rate NameConditionTransit timeCost
Free Shipping (US)Any Single Order2 to 5 working daysFree

Estimate Total Delivery Time: (Processing time + Transit time = Delivery time)

  • Estimate Total Delivery Time 3-8 working days for the USA

Tracking: We offer tracking so you can follow the adventures until they reach you. Track Here

Delivery or shipping method:

We use DHL, UPS, USPS, and FedEx to deliver or ship products. Your order will be delivered on working days by a courier. If you are not at home during the first delivery, the package will be offered to your neighbors if possible

Undeliverable packages:

Suppose a package cannot be delivered because the customer provided incorrect or incomplete shipping information. In that case, the customer will be responsible for additional shipping costs to change address before the goods are sent. If the item is already shipped, the customer will be charged with no refund.

SHIPPING DELAYS:

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

IMPORTANT:

Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.

Our commitment is to maintain sufficient stock levels whenever possible. In instances where goods are not currently available, the potential waiting period is capped at a maximum of two weeks.

What if my item gets lost during transport?

We hope this never happens, but if your item does not arrive, please contact us at [email protected] and we will resolve the issue.

I want to track my order:

You will receive an email once your order has been shipped, titled “Your order is on its way”, containing your tracking link.

Contact Us More Information

• Physical Address: 3735 San Gabriel River Pkwy, Pico Rivera, CA 90660, USA

• Email: [email protected]

• Phone Number: +1 562 517 0285

Thank you for choosing craftmysigns.com! We look forward to serving you.